Answer Desk

Protect. Support. Discover.

Schedule an appointment at the Answer Desk for a face-to-face session with one of our expert associates for technical support. Whether you’re looking for help with data back-up, performance tune ups or software and hardware installation, we have experts to help you in-store.

Answer Desk is here to help you

Come in to find out about the range of services we offer including:

  • Performance Tune-up
  • Extended Diagnostics
  • Software Install/Unistall
  • Hardware Install
  • Virus and Spyware Removal

Log In and schedule your session

You can book an appointment up to 14 days in advance. If your desired time slot is filled, you can look for in-store assistance on a first come, first served basis.

Schedule an appointment



* This service is not available at the Microsoft Specialty stores.