To get started, simply bring your computer, phone, or other device to the Answer Desk at the Microsoft retail store. We will appraise its value based on condition and current market value. If it’s determined to have value, we will provide you with a Microsoft retail store credit.*** If it doesn’t have value, we will wipe it of all data and safely recycle it for you.
Find a Microsoft retail store near you
- Quality laptops, desktops, tablets and eReaders
- Mobile phones
- Digital-audio players
- Game consoles and games
Rechargeable Battery Recycling
Microsoft encourages the recycling of rechargeable batteries and is working in conjunction with Call 2 Recycle to provide customers with a cost free and convenient recycling program. To learn more about battery recycling and to find the nearest return location visit www.call2recycle.org or call 1-877-2-RECYCLE